How to access your GP practice

This new animation explains how people can access their GP practice, including how to get in contact, the different ways care may be delivered, and how face-to-face appointments have changed.

Adapting to the coronavirus means GP practice staff will consider how best to help you, this could mean you receive advice via an online message, over the phone, or a video consultation, or if clinically appropriate through face to face care. If you are given an appointment at the practice, there are some changes in place to protect you and others.

Watch the video to find out how general practice has adapted to ensure patients receive the care they need safely as possible.